FAQ
Frequently asked question
Frequently Asked Questions (FAQ) – EVASIMIN
Welcome to the Frequently Asked Questions (FAQ) section of EVASIMIN! Here you'll find answers to the most common questions about our products, ordering, shipping, and returns. Our mission is to provide you with a unique shopping experience through high-quality, sustainable, and stylish products. If your question isn't answered here, don't hesitate to contact us directly!
1. What products does EVASIMIN offer?
EVASIMIN offers a selection of high-quality, sustainable, and stylish fashion items. Our collections include clothing and accessories that are both fashionable and timeless.
2. How long does shipping take?
Shipping within Germany usually takes 2–5 business days. We do our best to deliver your order quickly and reliably.
3. Can I return items?
As each piece is made to order especially for you, we do not offer returns. However, if you have special questions or would like to try on a piece, please don’t hesitate to email us directly at eva@evasimin.com— we’re happy to help!
4. How do I contact customer service?
Our customer service team is always available to assist you. You can reach us via email or through the contact form on our website.
Frequently asked question
Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.
Frequently asked question
Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.
Frequently asked question
Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.
Shipping
Fast shipping
How long does shipping take?We ship with DHL insured Stardust service, which typically takes 3–5 business days within Germany. If you wish express shipping (within 1-2 days), please send us an E-Mail to eva@evasimin.com.
Order tracking
As soon as your order is on its way, you’ll receive atracking number via email so you can follow your package from our studio to your doorstep. If you have questions at any point, we’re just one message away.
Get in touch
Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.
About us

Local communities
At EVASIMIN, we work exclusively with local communities, wherever our founder is based at the time. As part of the global Fashion Revolution movement, we deeply believe in the power of personal connection—knowing the people we work with, learning from them, and sharing our own knowledge in return.
This photo shows Malica in our small workshop in Los Angeles—a space filled with care, craftsmanship, and mutual respect.

Highest Stone Quality
Our fine jewelry pieces are crafted with ethically sourced stones of the highest and purest quality. From our early days working with suppliers from Pandora to Pomellato, we’ve built trusted relationships grounded in integrity and transparency.
Today, we collaborate closely with our stone partners in Idar-Oberstein, Germany—a historic hub of gemstone excellence—and Tehran, Iran, where we source authentic Firouze stones from Mashhad, the hometown of our founder’s heritage.

Supporting Women in all ages
Born in the heart of the second lockdown, EVASIMIN began its journey in Murcia, Spain, in collaboration with a remarkable female collective—part of the Spanish Handcrafted Jewelry Association. These talented women, many in their senior years, create our pieces with care and pride, working from small workshops and their countryside homes.
Each Healing Stone is shaped by hand, infused with tradition, patience, and the quiet joy of craftsmanship.